Q Consider Patterson's skill set to "make it safe" in a conversation using contrasting (p. 84+) in the following role-play. Remember a contrasting statement should address others’ conclusions that you don’t respect them or that you have a malicious purpose (the don’t part) and confirms your respect or clarifies your real purpose (the do part) like “I don’t want you to think I’m saying that I can’t count on you. I find you to be quite reliable. I do, however, have concerns over what happened with yesterday’s deadline." You’ve just told a person who shares an office cubicle with you that you’d rather she not leave her pizza boxes, Chinese food containers, and other lunch materials on your desk. • She abruptly responds: “Oh I get it, now that you’ve been awarded employee of the month you think you can boss me around.” Reply with a Contrasting statement. • This time your coworker says with a hurt expression: “I thought we were a team. I thought that we worked really well together. What happened?” Reply with a Contrasting statement • This time, prepare a Contrasting statement that you might say before you mention anything about the lunch mess. What would you say to avoid any misunderstanding? Offer an up-front Contrasting statement. No more than 40-50 words max for each statement as part of your homework document.
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