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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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2.3 Exercise

2.3 Exercise

Q Consider Patterson's skill set to "make it safe" in a conversation using contrasting (p. 84+) in the following role-play. Remember a contrasting statement should address others’ conclusions that you don’t respect them or that you have a malicious purpose (the don’t part) and confirms your respect or clarifies your real purpose (the do part) like “I don’t want you to think I’m saying that I can’t count on you. I find you to be quite reliable. I do, however, have concerns over what happened with yesterday’s deadline." You’ve just told a person who shares an office cubicle with you that you’d rather she not leave her pizza boxes, Chinese food containers, and other lunch materials on your desk. • She abruptly responds: “Oh I get it, now that you’ve been awarded employee of the month you think you can boss me around.” Reply with a Contrasting statement. • This time your coworker says with a hurt expression: “I thought we were a team. I thought that we worked really well together. What happened?” Reply with a Contrasting statement • This time, prepare a Contrasting statement that you might say before you mention anything about the lunch mess. What would you say to avoid any misunderstanding? Offer an up-front Contrasting statement. No more than 40-50 words max for each statement as part of your homework document.

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It is not about being awarded employee of the month but the fact that my desk is becoming dirty with the lunch materials and containers you are keeping on my desk regularly. Nothing happened but I thought that I needed to inform you about this so that you would be careful about this in future.